Product purchased with the use of a coupon or voucher codes are nonrefundable and or exchangeable.
We do feel here at ISO Beauty a need to service our customers and will honor refunds within the first 15 days of receipt of your order; the processing cost and shipping cost are not refundable.
* Items being returned for a refund must be new and in an unopened box.
* Items being returned for a refund for which the packaging box has been opened will have a restocking fee
* The shipping fee for the returned item will be at the owner's expanse
If a refund is granted, do keep in mind that the various handling fees applied during the refund process may lead to a minimal refund, and we encourage our customers to take advantage of our Return/Exchange program.