Warranty Replacements

WARRANTY REPLACEMENTS

Proper care of tools will allow them to last for many years. If your tool does not function properly due to manufacture defects, you may replace your item if tool has been properly registered with our Lifetime Warranty. Only tools purchased directly from ISOBeauty.com or an authorized ISO Beauty retailer with a valid proof of purchase are eligible for a replacement under this policy.


Customers pay a minimal fee (for shipping and handling) to replace the item and do not have to purchase a new tool at full price. 


Warranty Fees

This warranty does not apply to any defect in the products arising from:

  • Fair wear and tear.
  • Damage, abnormal storage or working conditions, accident or negligence by you or by any third party.
  • Failing to operate or use the products in accordance with the user instructions.
  • Damage caused by the use of products under the incorrect voltage conditions and/or damage caused by the use of a converter
  • Any alteration or repair by you or by a third party.
  • Any damage resulting in broken components (plates, heating elements, cord, etc.)
  • Theft or loss of product.

 

To begin the process head to our Return Policy page for further instructions.

If you have any other questions or concerns contact our office at 1.818.771.9359 or email info@isobeauty.com