A damp cloth may be used to wipe the exterior clean from product buildup. Please make sure your tool is unplugged and has cooled before using a damp cloth. Flat iron plates may be wiped clean as well.

Our twisters and straighteners are dual voltage (100V/240V). 

Please refer to the list of countries below to determine which plug adapter is right for you.

If you're still not sure, please contact an ISO Beauty Customer service rep.  at info@isobeauty.com 

We're here to help! 

When you proceed to purchase your order, sales tax and customs duty (where applicable) will be calculated on the total merchandise value and shipping charges, and displayed on the “Order Summary” page. Most countries are shipped on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are included in the final purchase price.

A converter is a device used to alter an electric current, such as AC to DC or vice versa. 

An adapter is a device used to allow two incompatible devices to connect. This device will allow you to plug in your tool without changing its electrical current. 

To be sure your hair styling tools function properly, it's important that the voltage and plug type are compatible with your region. Most ISO Beauty hair styling tools are dual voltage, at 110V-240V, which makes them ideal for travel. You may need an adapter with ISO Beauty hair styling tools depending on your region.

Dual Voltage: Hair Styling Tools and Sets

The dual voltage feature is not available on all styling tools from ISO Beauty. All twisters and straighteners are dual voltage tools when sold separately. ISO Beauty hair dryers are at a consistent 125V, distinguishing them as singular voltage tools. However, our Travel mini hair dryers that are dual voltage.

Although many tools are available with dual voltage, most products are only available with one of the following plug types: 

• A (U.S.)

• C (EU)

390°F in seconds

• 13 mm

• 13-25mm

• 9-18mm

• 19mm (⅞”)

• 25mm (1”)

• 25-18mm

• 32-25mm

• 32mm (1.25”)

For beach waves, we recommend the 32mm size.

The curls will be much like ringlets.

No, our twisters are of the clip-less design.

Yes, these tools are dual voltage: 110V - 240V. It can be used internationally with the proper adapter.

Store in a cool dry place away from water/humidity. Be careful not to wrap the cord around your ISO Beauty twister when the item is being stored. It is better to loosely fold the cord or make a loose figure 8 with the cord and tie with a rubber band. Always leave some slack right where the cord meets the base. If possible, try to store the tool in a padded pouch.

With ISO Beauty, you should achieve optimum results in a single pass. If you have experienced a flat iron that had made you go through multiple reps in same section, you may be using a flat iron with an inefficient, weak heater. It usually takes about 2 to 3 minutes to reach optimal heat (average recovery time) after each pass, and for a stylist, that’s way too long.

Our ISO Beauty flat irons are designed with best in class, high-performance components with the sole purpose of making your hair healthy and shiny. Our flat irons are used to not only straighten but to add a sexy little curl to your hair as well!

Hair straightener warming speed depends its heating element. For PTC heaters (common with home usage flat irons and curling irons), it takes 60-70 seconds to reach 392 Fahrenheit degrees. As for the MCH heaters, plates arrive to the same degrees level within 30-40 seconds.

Aside from personal preference and styling wishes, these are the general guidelines: 

• Short Hair - 1 to 1.5 Inch 
  
• Shoulder Length - 1 to 2 Inch 
  
• Long Hair - 1.5 to 2 Inch
  

Aside from personal preference and styling wishes, these are the general guidelines: 

• Short Hair - 0.5 to 1.25 Inch 
  
• Shoulder Length - 1 to 1.5 Inch 
  
• Long Hair - 1.25 to 2 Inch
  

You're in luck, you can go any direction you want. Just remember that small plates give more styling flexibility, and wider plates means a quicker straighten, especially for longer hair.

Yes, as long as the hair is human, ISO Beauty products are compatible.

Some of the hair tools feature automatic shutoff commend for safety. Click link below for those products. 

Yes, most of ISO products are feature Temperature control. Temperature control is the ability to  adjust flat irons  and curling irons  according to user hair type and desired heat of the styling tools. 

Infrared heat is very different from traditional heat because of its longer wavelengths being able to produce deeper penetrating qualities. It works from the inside out to seal and protect the hair cuticle, which results in smoother, frizz free hair! They also assist in locking in moisture. All of our products produce infrared heat.

Ceramic is a composite material usually made of clay. Ceramic creates a far infrared heat signal that penetrates the hair shaft, preserving hair's natural moisture and luster. Ceramic heats up quickly and distributes it evenly, meaning fewer passes over each section of hair to achieve silky results. Our ceramic products are infused with Tourmaline to ensure an extra boost of negative ions to smooth out your hair.

A negative ion is an invisible particle with an electric charge. Negative ions when ingested have health benefits and have moisturizing qualities. When your tool is heated, negative ions are created to seal and prevent further damage to the hair cuticle. The negative ions cancel out the positive hair charges, and while the iron makes contact with your hair, you smooth those ragged open cuticles.

Tourmaline can be used on all hair types and is more suited for everyday use than Titanium. Use of Titanium products should be monitored for finer hair types and it is more suited for professionals and those with harder to tame hair. Both utilize negative ion technology and seal in natural moisture while they smooth and style your hair.

Tourmaline is a semiprecious mineral, which is known as the "electric stone" because, when heated, it emits negative ions and healthy infrared heat. The stone is crushed and usually fused together, or layered on top of ceramic to give you an extra boost of negative ions. These ions reduce static and seal the hair cuticle which, in turn, helps to diminish frizz, smooth locks and enhance shine.

Ergonomic design often involves researching the way people interact with products and the environment. The data is used to determine the size, shape and/or form of a product, making it easier and more comfortable for people to use. The ergonomics of a product usually speak to the durability, functionality and comfort of the item.

Titanium is a lightweight, corrosion-resistant metal that is extremely durable and is incredibly efficient. Titanium products might be better suited for professional use or for very thick, and/or coarse hair due to high heat retention and penetrating qualities. If you have thin or fine hair and use a titanium product, be sure to keep it on the lowest heat setting and monitor how many times a week you use it to keep your hair healthy. Titanium is the strongest material with the highest ionic output requiring less passes of the wand through the hair.

PTC (Heating Element belongs to the group of Passive Electronic Components (PEC). The PTC is made of Barium Titan-ate. PTC elements are programmable during production (do not require IC card 3rd element as MCH) of hair straighteners and hair curlers and by using it. PTC maximum ideal temperature with hair tools products is up to 230C. PTC heater is the most common element for home usage hair flat irons and curling irons. PTC requires around 1 minute to heat up to its maximum temperature.

MCH Heating Element belongs to the group of Active Electronic Components (AEC), The MCH, is made of Ceramic. MCH elements are able to combine multi-function and stable temperature for long and intensive usage. MCH elements are more common with Professional Salon hair tools and high end products. MCH could arrive its maximum temperature within 20 seconds. 

Ceramic
Ceramic blow dryers and flat irons use ceramic heaters, which produce negative ions when heated. The word ionic is commonly used in the styling industry to refer to negative ions only. An ion is an atom that has gained a positive or negative electrical charge. Damaged hair is positively charged from chemicals, metal heated appliances, or static electricity. A positive charge keeps hair follicles open, dry and brittle. Negative ions neutralize the charge, closing hair follicles and smoothing the hair shaft. All ceramic heating tools produce them, while materials like tourmaline and titanium boost their output. Unlike Titanium, Ceramic plates are fragile.

Tourmaline
Tourmaline heat styling tools also produce negative ions. There are not many differences between ceramic and tourmaline heat styling tools, as they almost do the same job. But one noticeable difference is tourmaline heat styling tools produce a greater number of negative ions, which gives the hair a silkier, shinier look.

Ceramic & Tourmaline
Tourmaline heat styling tools can be infused with ceramic heaters or plates, to give you better results. But ceramic heat styling tools are not infused with tourmaline heaters or plates. When tourmaline is crushed and combined with the ceramic plates of a styling iron, the heating of the iron causes negative ions to be emitted, which then allow for smoother hair styling.

Titanium
Titanium is as strong as steel and 40% lighter. It’s the smoothest surface available in a styling tool. This is especially useful when heat styling with a flat iron to prevent hair from snagging on the iron plates. Titanium retains higher heat longer and distributes it consistently across the surface. This results in faster styling time, and higher heat, on a very smooth surface.

Used sparingly, heat styling can safely provide a new look in a short amount of time. Blow dryers and flat irons made of ceramic, tourmaline and or titanium produce negative ions to reduce frizz, smooth the hair shaft and reduce damage.

Negative ions provide a conditioning-like effect on your hair, compact the cuticle, and reduce frizz. This type of ion is typically used when you are seeking a straighter, sleeker style. Positive ions allow the hair not to be overly smoothed, open the cuticle, and create height. This type of ion is typically used when you are seeking a more voluminous style

What ionic technology does is generating negative ions to counter the positive ions we see in dry or damaged hair. It works in conjunction with materials and coatings such as Tourmaline Ionic or Ceramic Ionic.

The wavelength of infrared technology is longer than most conventional heat styling methods, allowing the heat to penetrate directly into the hair shaft. This means less time for styling, and less heat exposure.

We adore our ISO Beauty customers, and your satisfaction is very important to us! We take matters of hygiene and public safety very seriously. Therefore, ISO Beauty cannot accept any liquids or hair accessories for return or exchange.  

We do apologize for any inconvenience this may cause! 

Shipping rates will vary by location. You can view the shipping rates for your order at the bottom of the checkout page when placing an order.

 We’re so sorry you didn’t receive your order! Let us take care of it. Please contact an ISO Beauty customer service rep. via email at: info@isobeauty.com 

Domestic orders should take 2-5 business days to arrive. International orders should take 10-14 business days to arrive. Please note that these times are estimated and via the carrier. If your order contains an aerosol, please be advised that this item must travel by ground, and may therefore may take up. to 10 business days. If your order has not arrived within those days please contact an ISO Beauty customer service rep at info@isobeauty.com 

Your tracking number can take up to 2 business days to show movement. If the tracking number has not updated after 2 business days or is not working, please contact an ISO Beauty customer service rep at info@isobeauty.com 

The majority of our orders are shipped within 1-2 business days after the order has been placed, unless the item is on back order. You will receive an order confirmation and tracking number when your order has been processed and shipped. The email will contain order details, shipment details, your tracking number, and a link to track your order.

When your order is processed, you will be sent an order confirmation email with a link to track your order. You can always view the status of an order by going to “My Orders” when you login to your account.

If you are having trouble placing your order, you may want to use a different device or browser, as that usually resolves the issue immediately. Please also keep in mind that we are unable to accept orders by phone.

We send an order confirmation email out as soon as your order is placed. Your order confirmation email will come from noreply@isobeauty.com Sometimes confirmation emails are caught in spam or junk folders, so be sure to check there first! If it isn't there, check the status by going to My Orders. If you're still having difficulties, contact an ISO Beauty customer service rep. at: info@isobeauty.com and we'll be happy to confirm your order and resend the confirmation email.

Please contact customer service at info@isobeauty.com or call: 1-818-771-9359 

We ship within 24 to 48 business hours and provide a USP tracking number.

 We ship via USPS Priority Mail in the USA and USPS First Class International Mail for Canadian orders. We will provide a tracking number once your order has shipped. Please allow up to 24 hours for the USPS website to reflect tracking updates. 

It typically takes 1-3 days in the USA and 5-10 for Canada once the order has shipped.